Higgins & Rose Apiaries – Terms and Conditions

Welcome to Higgins & Rose Apiaries! By purchasing from or engaging with us, you agree to the following terms and conditions. Please read them carefully.

1. General Information

• Higgins & Rose Apiaries is a supplier of honey, beeswax products, and other beekeeping-related goods.
• All products are handcrafted and sourced with care, ensuring quality and sustainability.

2. Product Descriptions

• We strive to provide accurate descriptions of all products. However, due to the handmade nature of our items, slight variations may occur in size, appearance, or weight.
• Honey colour, texture, and taste may vary depending on seasonal factors and the natural foraging habits of our bees.

3. Orders and Payments

• All orders must be placed through our official website or at designated events.
• Payment is required in full at the time of purchase.
• Prices are subject to change without prior notice, but you will be charged the price listed at the time of your order.

4. Shipping and Delivery

• We aim to dispatch orders within 3–5 working days.
• Delivery times may vary depending on the shipping method and destination.
• Free local delivery or collection options may be available – please contact us.

5. Returns and Refunds

• Due to the nature of our products, we cannot accept returns of food items such as honey unless faulty or damaged.
• Refunds for damaged or faulty products will be processed after we receive photographic evidence or inspect the returned item.

6. Sustainability and Provenance

• All honey and beeswax products are produced using sustainable practices. Our bees are free-range and forage across Sherwood Forest and surrounding areas.
• We prioritise the health and wellbeing of our bees, ensuring ethical and environmentally friendly practices.

7. Privacy Policy

• We respect your privacy and will only use your personal information to process your orders and provide updates.
• For full details, please refer to our Privacy Policy.

8. Liability

• Higgins & Rose Apiaries is not responsible for any allergic reactions or adverse effects caused by our products. Please check all ingredients if you have allergies.
• We are not liable for delays in delivery caused by third-party couriers or unforeseen circumstances.

9. Intellectual Property

• All content on our website, including product descriptions and images, is the intellectual property of Higgins & Rose Apiaries and cannot be reproduced without permission.

10. Contact Us

• For any questions, concerns, or inquiries, please get in touch.

11. Governing Law

• These terms and conditions are governed by the laws of England and Wales.

By purchasing from us, you agree to abide by these terms. Thank you for supporting Higgins & Rose Apiaries!